PoultryProAccount & Data Deletion
PoultryPro Managercom.khappscol.khi.poultrypromanagerThis page explains how to ask us to delete your PoultryPro Manager account and its data, and what happens next. You do not need to be signed in.
Request deletion
Email khappscollection@gmail.com from the address you registered with, asking us to delete your account. No form or portal is needed.
Include in your email
Your name, the email address you use to sign in, and a line confirming you want the account and its data deleted.
What happens next
- We verify the request comes from the account holder, and may ask you to confirm from the account's own email.
- We delete the account and data from our Firebase database within 30 days of a verified request.
- We confirm by email once it is done.
What gets deleted
- Sign-in credentials: your Firebase Authentication record.
- Profile: name, phone, address and CNIC held for your account.
- Farm records: farms, houses, flocks and every daily operation, staff, financial and inventory record you backed up.
Data on your own phone is removed when you log out of the app or uninstall it. If your account is organisation-linked, deleting it does not delete the copy held in your organisation's PoultryPro Enterprise account; contact that organisation for those records. If you only want some records removed, say so in your email.
What may briefly remain
Backups may keep data for a short time after deletion, and we may keep a minimal record of the request itself (who asked, and when) to show we complied. Crash and analytics data is not linked to your identity beyond a device-scoped identifier and ages out on Firebase's retention schedule.
Questions first?
Ask before you request: khappscollection@gmail.com